How can we help?
We're a small team who answer every message ourselves. Email is fastest, phone works in office hours, and the form below lands in the same inbox.
Email us
support@vellorasupply.shopBest for everything — order questions, delivery updates, returns and product advice. Put your order number in the subject line and we’ll find you instantly.
Reply within 1 business dayCall us
+1 805 361 0250For urgent order issues. Outside these hours please email — we read messages first thing each morning.
Mon–Fri, 9am–5pm PTWrite to us
Vellora Supply3470 Marvin St
Santa Maria, California
93455
Our promise. We answer every message within one business day, and we don’t use autoresponders to dodge difficult questions. If a real person can’t fix it, we’ll tell you why and what we’ll do next.
Send us a message
It lands in the same inbox as support@vellorasupply.shop — usually answered within an hour during working hours.
Quick links
Most questions are answered faster on the relevant page than by emailing us. Try these first:
- Delivery — costs, timeframes, two-person handling, nationwide coverage
- Returns & refunds — 30-day window, refund timing, who pays carriage
- Installation — what’s included, old-appliance recycling
- About us — who we are and how we choose what to stock